Huawei is hiring Service Specialist (m/f)-Dusseldorf, Germany, North Rhine-Westphalia, Germany

2019-04-01 SinoJobs SinoJobs

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.


At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 180,000 employees, and we operate in more than 170 countries and regions.


Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

Main Responsibilities:

  • Service PO Management

    • Based on quotation, accept and check PO, and process service contract registration;

    • Create service BOQ and upload to system;

    • Activate service contract and maintain service activation date;

    • Handle service PO online documentation and track PO renewal;


  • Spare Parts Management

    • Manage Enterprise spare parts tracking, on time rate of repair;

    • Support faulty spare parts replacement in overseas projects, including confirm faulty spare parts replace requests, provide customs clearance documents, verify returned faulty parts and send them to center warehouse.


  • PMO Support

    • Check whether all acceptance documents (such as PAC and FAC) meet company requirements;

    • Support Project Managers to ensure timely revenue and billing.




  • Good MS Excel skills and the ability to learn how to use proprietary software quickly.

  • Can think logically and provide answers to customer questions as well as resolutions for various issues that may arise.

  • Open minded and readiness to be part of a collaborative and team-oriented environment.

  • Self-motivation and strong sense for responsibility.

  • Fluent English and German.

  • Candidates must be eligible to work within the European Union.



Contact info:

Please send your detailed resume/CV in English via E-Mail to indicating the position you apply for.


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