Walmart is hiring Specialist III, Human Resources Services - Global ... in CHARLOTTE, NC

2020-01-02 Walmart Walmart

Specialist III, Human Resources Services - Global ... in CHARLOTTE, NC at Walmart



Date Posted:2019-12-30
Employee Type:OTHER

Location:CHARLOTTE, NC

Job Type:Walmart

What you'll do


Contributes to quality control by reviewing documentation for accuracy and adherence to Walmart business rules; validating accuracy of data received; adhering to legal and regulatory requirements to ensure compliance; notifying management of quality issues or concerns; identifying data trends and system and process issues and communicates to stakeholders; sharing process improvement suggestions; and performing quality checks of documents processed. Provides customer service by responding to and resolving customer questions and issues; referring internal/external customers to appropriate department for issue resolution; educating internal and external customers on resolution protocol; preparing and providing data for customers; communicating with internal and external customers to retrieve and request additional documentation; and updating management team about significant customer issues. Supports document processing by validating data for complex issue resolution by using in-depth analytics reviews across multiple systems; completing complex research for area of responsibility; reviewing and researching transactional system inputs and outputs to identify and resolve transaction discrepancies; conducting complex root cause analysis and research to identify and resolve causes for issues presented by customers or control procedures; coordinating documentation retrievals for compliance and audit requests; and coordinating with internal and external stakeholders to understand transaction entries, gather relevant information, and validate data. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Proficiency in Microsoft Office Suite (for example, Word, Excel, PowerPoint). Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. English, French, Spanish

Minimum Qualifications

Minimum Qualifications: Proficiency in Microsoft Office Suite (for example, Word, Excel, PowerPoint).

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

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