Open & closing dates
02/11/2019 to 02/22/2019This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Pay scale & grade
GS 2 – 4
$11.68 to $14.30 per hour
Temporary – 1039
1 vacancy in the following locations:
Relocation expenses reimbursed
This job is open to
GS-2 pay is 11.68 per hour
GS-3 pay is 12.74 per hour
GS-4 pay is 14.30 per hour
There is no promotion potential as these are temporary positions. Positions will be filled at the GS-2, GS-3 and or GS-4 level
Temporary appointment not-to-exceed one year but may be extended each year without further competition, if you continue to meet the eligibility requirements under the Pathways Internship program and funding is available. The season is anticipated to be May through September.
Learn more about this agency
- Presents informational talks, guided tours and demonstrations, following a prescribed outline, to various audiences to inform or educate.
- Responds verbally to visitors inquiries for information, direction and guidance.
- Educates customers regarding rules, regulations, and safety concerns to gain compliance.
- Assist the public in planning visits to and recommending activities in the area. Respond to mail, email, and telephone information requests.
- Assist in staffing information counter at the visitor center, serving as initial contact for visitors to the park, and providing information on park related activities and services.
- Answer routine and repetitive visitor questions, and refer unfamiliar or non-routine questions to more senior staff members to learn from their answers.
- Carry out recurring tasks including but not limited to stocking brochures and desk supplies, and keeping work areas organize and clean.
- Assist with the fee collection operation at the park?s entrance station.
Conditions of Employment
- U.S. Citizenship required.
- Appointment subject to background investigation and favorable adjudication.
- Meet Selective Service Registration Act requirement for males.
- Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
- Pathways participant agreement is required.
- You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver’s license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver’s license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver’s licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver’s license.
- You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
- You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
- You may be required to travel overnight away from home occasionally. You must obtain a government charge card for travel purposes.
- Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
QualificationsTo qualify for this position at the GS-2 grade level, you must possess of the following minimum qualifications by close of the announcement:
EXPERIENCE: At least three months of general experience which is (1) Any type of work that demonstrates my ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Examples of general experience include, but are not limited to, selling merchandise, collecting and accounting for fees or other monies, greeting visitors, disseminating information, providing directions, or other work which required dealing with people on a recurring basis; and that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position.
EDUCATION: Successful completion of at least graduated high school or the equivalent. You must include transcripts.
To qualify for this position at the GS-2 grade level, you must possess of the following minimum qualifications by close of the announcement:
To qualify for this position at the GS-3 grade level, you must possess of the following minimum qualifications by close of the announcement:
EXPERIENCE: At least six months of general experience which is (1) Any type of work that demonstrates my ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Examples of general experience include, but are not limited to, selling merchandise, collecting and accounting for fees or other monies, greeting visitors, disseminating information, providing directions, or other work which required dealing with people on a recurring basis; and that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position.
EDUCATION: Successful completion of at least one year of education above high school (30 semester hour or 45 quarter hours) which included at least 6 semester hours of directly related courses, such as in American history, science, public speaking. . You must include transcripts.
Successful completion of a combination of education and experience as described above. example 3 months of general or specialized experience (50% of the experience requirements for this position and grade level) combined with a half a year of education as outlined above (50% of the education required to qualify), which included at least 3 semester hours of related courses such as American history, science, public speaking (50% of the directly-related courses required) You must include transcripts.
To qualify for this position at the GS-4 grade level, you must possess of the following minimum qualifications by close of the announcement:
EXPERIENCE: At least months of General Experience and six (6) months of Specialized Experience equivalent to at least the GS-03 level for a total of one year of experience. General Experience is (1) Any type of work that demonstrates the ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Specialized Experience is experience that involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. Examples of specialized experience could include, but are not limited to Park Guide or tour leader; docent; museum or observatory guide; teaching assistant; or other similar work. (Excess specialized experience can be substituted for general experience; but excess general experience cannot be substituted for required specialized experience.)
EDUCATION: Successful completion of at least two years of education above high school (60 semester hour or 90 quarter hours) which included at least 12 semester hours of directly related courses, such as in American history, science, public speaking. . You must include transcripts.
Successful completion of a combination of education and experience as described above. example : 6 months of general or specialized experience (50% of the experience requirements for this position and grade level) combined with one year of education as outlined above (50% of the education required to qualify), which included at least 6 semester hours of related courses such as American history, science, public speaking (50% of the directly-related courses required). You must include transcripts.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as “varies”.
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
You will NOT be considered under Pathways unless you provide supporting information from your school. Documentation may be provided in letter format from your academic advisor, school counselor, admission office, etc. to prove enrollment OR it may be provided in the form of several official documents from your school such as a copy of your official transcripts and a copy of your class schedule for next semester. Copies of documents from your school website are acceptable if they contain all relevant information as listed above. Letters from advisors or other school officials must be on school letterhead.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
If selected, you will be required to sign a Pathways Agreement which specifies the conditions of your employment as we’ve indicated in this job announcement. You must continue to meet the Pathways Program requirements throughout the duration of your appointment. To verify that you do, we will require proof of your continued enrollment and good standing each semester or grading period throughout your internship. Failure to do so will result in termination of your internship and employment.
Physical Demands: The work requires standing for long periods of time, walking for long distances, climbing and descending steep inclines, bending, and lifting moderately heavy items, Mental stress and physical fatigue occurs due to high volume of personal contacts, occasional emergency responses, and repetitive nature of interpretive programs.
Working Conditions: Work is performed both indoors and outdoors resulting in exposure to variety of weather conditions.
If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be made to ensure you meet the eligibility requirements and the minimum qualification requirements for this job.
Minimally qualified students will be referred to the supervisor in unranked order by veterans preference status:
- Preference eligibles having a compensable, service-connected disability of 10 percent or more;
- All other candidates eligible for 10 point veterans preference;
- Candidates eligible for 5 point veterans preference; and
- Candidates not eligible for veterans preference.
Background checks and security clearance
Drug test required
The following documents are required and must be submitted by 11:59 PM (EST) on 02/22/2019:
- Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate hours worked per week. If military or civilian, please include your rank and/or grade.
- A complete Occupational Questionnaire
- Other Supporting Documents, if applicable, such as:
- Veterans Preference Documentation:
- If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don’t have your DD-214, you may request it after discharge from the National Archives.
- If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
- If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
- Veterans Preference Documentation:
- Student Documentation: College transcripts, or acceptance letter from school indicating enrollment of at least half time (if grades have not been posted).
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials – you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency’s staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 02/22/2019. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
- Select Apply. If you are not logged in, you will be prompted to login or create an account.
- Start the Application Process by selecting “Start Application.”
- Click here for USAJobs Help with “How to create an application”
- To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10418944
- Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
- Select documents you want included in this application.
- Review package to acknowledge your documents were reviewed.
- Select if you want to include your demographic information.
- After reading and certifying the application is true and submitted in good faith, select “Continue to Agency Site.”
- Follow onscreen prompts and instructions to complete your application.
- Add the supporting documents by indexing your documents with the dropdown.
- Upload any missing required documents or optional documents.
- Review and Submit Application.
- While logged in, you can check the status of your application by selecting “+” next to the job title for this position.
- You can review or revise your application at any point during the open period of the announcement.
- To update an application, you should log into your USAJOBS account and select “+” next to the job title for this position. Select “Update Application” for this job.
- Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Agency contact information
Great Sand Dunes National Park and Preserve
11500 Hwy 150
Learn more about this agency
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply,
Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.