Visitor Use Assistant (Fee Collection),National Park Service,02-26-2019,USA Gov

Deadline:2019-03-11

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Open & closing dates

02/26/2019 to 03/11/2019
Service

Competitive
Pay scale & grade

GS 4
Salary

$29,847 to $38,798 per year
Appointment type

Internships
Work schedule

Full-Time

4 vacancies in the following locations:

Berlin, MD
Chincoteague, VA

Relocation expenses reimbursed

Telework eligible

This job is open to

Students

Current students enrolled in accredited educational institutions from high school to graduate level. Includes internships, pathways and other student programs.

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PH-NM-19-10426728

525580500

Duties

Summary

This position is for a Student Trainee under the Pathways Program. An agency may convert an Intern non-competitively from the Internship Program to a term or permanent position in the competitive service upon successful completion of the program, but conversion is not mandatory or guaranteed.

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Responsibilities
As a Pathways Intern, you will perform assignments designed to increase your familiarity with the functions and operations of the National Park Service while applying public contact/customer service, fee collection, and interpretive techniques and concepts related to the preservation and protection of natural and cultural resources. Specific duties include:
- collecting appropriate fees at park entrance station or visitor center;
- answering visitor questions, staffing the information desk, and providing basic information about the park’s interpretive programs;
- stocking brochures and desk supplies, and keeping the front desk and work areas clean and orderly;
- maintaining and cleaning program equipment including large aquariums;
- lifting and carrying boxed materials, buckets of water, etc; and
- assisting interpretive park rangers with visitors during selected program activities such as clamming, crabbing, surf fishing, and bay programs.
PHYSICAL DEMANDS: Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required. Required to lift and carry buckets of water to clean/maintain large aquariums. Wading in water while assisting programs, pulling seine nets, and using shell-fishing equipment is also required in accomplishing duties. Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money.

WORK ENVIRONMENT: Work is performed indoors and outdoors with exposure to extremes of temperature, rain, wind, surf, and direct sunlight.
Travel Required

Not required

Supervisory status

No

Promotion Potential

4
Job family (Series)

0399 Administration And Office Support Student Trainee
Requirements

Conditions of Employment
- You must be a U.S. citizen or national.
- All requirements must be met by the closing date of this announcement.
- You are required to participate in the Direct Deposit Electronics Funds Transfer Program.
- You must possess a current, valid state driver’s license.
- You will be required to wear a uniform and comply with the National Park Service uniform standards while on duty.
- Appointment subject to background investigation and favorable adjudication.
- You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
- Government housing is not available.
- Applicants must be at least 18 years old due to the hazardous work (ie. driving a motor vehicle, etc.)
- The entire time served under the Pathways Intern Program counts as a trial period.
- Pathways participant agreement is required.
Qualifications

In order to be qualified for this position, you must meet Pathways Program requirements as well as the minimum qualifications for this position.
Pathways Program Requirement:
You must currently be a student who has been accepted for enrollment or is enrolled at least half-time in an accredited high school, college, professional, technical, vocational, or trade school pursuing a qualifying degree or certificate.
Minimum Qualification: Possession of two years of education above high school (60 semester hours or 90 quarter hours) from an accredited business, secretarial or technical school, junior college, college, or university

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

If you are a veteran with preference eligibility and you are claiming 5-points veterans’ preference, you must submit a copy of your DD-214 (Member Copy 4) or other proof of eligibility. If you are claiming 10-point veterans’ preference, you must also submit an SF-15, “Application for 10-Point Veterans’ Preference” plus the proof required by that form. For more information on veterans’ hiring authorities visit the Feds Hire Vets website.

Males born after 12-31-59 must be registered or exempt from Selective Service

If selected, you will be required to sign a Pathways Agreement which specifies the conditions of your employment as indicated in the job announcement. You must continue to meet the Pathways Program requirements throughout the duration of your appointment. To verify that you do, we will require proof of your continued enrollment and good standing each semester or grading period throughout your internship. Failure to do so will result in termination of your internship and employment.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

This announcement may be used to fill one or more positions.

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How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made if you are within reach of selection and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

Category rating-like procedures will be used to rate and rank candidates. The rating you receive is based on your responses to the questionnaire. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into 3 categories: Best Qualified, Well Qualified, Qualified.

The category rating process does not add veterans’ preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Arithmetic
- Interpersonal Skills
- Public Safety and Security
- Speaking
- Technology Application
- Writing
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Background checks and security clearance

Security clearance

Not Required

Drug test required

No
Required Documents

The following documents are required and must be received by the closing date of this announcement:

1. Your Résumé which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade. ote: Please ensure that your resume contains your full name, address, phone number, employment information such as employer name and location; from and to dates (or to present for current position), which includes the month, year, and hours worked per week for each description of experience, with pay plan/grade, if applicable education and training, etc. Failing to include the employment information listed above may affect your eligibility for this position. Please ensure your resume/employment history includes all the information listed above. We encourage you to use the USAJobs Resume Builder. You will not receive credit for experience that does not indicate the exact hours worked per week or is listed as “varies”. Part-time hours are prorated. Your description of experience and education must be able to support any claim for qualifying for this position. In describing your experience, please be clear and specific. We may not make any assumptions regarding your experience. If your resume does not support your questionnaire answers, we will not allow credit for your response. For more information visit: https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include
2. A complete Assessment Questionnaire
3. Proof of acceptance for enrollment or current enrollment at least half-time in an accredited high school, college, professional, technical, vocational, or trade school pursuing a qualifying degree or certificate
4. Transcripts, which show you meet the minimum qualifications
5. Other documentation, if applicable
– Veterans Preference Eligibles: DD214 (Mem Copy 4); dated VA letter and SF-15 if claiming 10 pt. preference; OR if you are currently on active duty, a certification of expected discharge or release from active duty from the military branch headquarters stating you are expecting to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days from the date of application.; OR if you are claiming preference as a spouse, parent, widow/widower of a veteran, all proof required on the SF-15
Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
A complete application package must be received by 11:59 PM (EST) on 03/11/2019 to receive consideration.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
- To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
- To return to saved application at a later date, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
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Agency contact information

Philadelphia Services Branch

Phone

215-861-3074

Email

philadelphia@opm.gov

Address

Assateague Island National Seashore
7206 National Seashore Lane
Berlin,
MD
21811
US

Learn more about this agency

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Based upon your score, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview. You will receive notice once this process is completed (generally 4-6 weeks).

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Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Equal Employment Opportunity (EEO) for federal employees & job applicants
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Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.
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Legal and regulatory guidance
- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply,
visit www.usajobs.gov/GetJob/ViewDetails/525580500.
Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Deadline:2019-03-11

Overview

Open & closing dates

Service

Pay scale & grade

Salary

Appointment type

Work schedule

Locations

Relocation expenses reimbursed

Telework eligible

This job is open to

Students

Announcement number

Control number

Duties

Summary

Responsibilities

Travel Required

Supervisory status

Promotion Potential

Job family (Series)